Red x with a 3 under it in the middle of. my TV screen

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@newala wrote:
I'm switching from a wireless receiver to a direct cable receiver and although the green light is on on the new receiver, my TV screen is black with a red x and a 3 in the middle of it.

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I'd do a whole house reboot.

Unplug the RG and DVR and STB(s)and any WAP for wireless receiver(s), wait 30 seconds and plug the RG back in.

When that turns all green, then plug the DVR back in and wait until it reboots. Then if there is a WAP, plug it in and let it turn green.

Then plug in the STB(s), wait til it reboots and see if the direct connect unit works or still give red X.

Acronym Guide so you understand all terms: http://www.dslreports.com/faq/17724

If then still a red X, call 1-800-288-2020 for Tech Support.   Good luck 😉

Chris
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