Contributor

 • 

1 Message

Friday, November 7th, 2014 3:17 AM

Remote control skips

I have a remote control in the living room that keeps skipping. In other words, sometimes I press the channel up button and it goes up two channels. In the Guide, if I press ch pg up once it skips two pages. It also skips when I use the DVR.

 

Anyone seen this issue?

Expert

 • 

4.3K Messages

10 years ago


@drjose74 wrote:

I have a remote control in the living room that keeps skipping. In other words, sometimes I press the channel up button and it goes up two channels. In the Guide, if I press ch pg up once it skips two pages. It also skips when I use the DVR.

 

Anyone seen this issue?


I've seen it sometimes, usually when the memory load is above 90% on my 1225 DVR.  Other things occur like take a long time for Scheduled Recordings to come up. Then you pick a program to play and it will cough 1 or 2 times b4 it plays.

 

Going thru the browser and it jumping forward skipping channels as it buffers the button pushes. 

 

After a restart in the menu and all this disappears until the memory load is above 90% again, usually w/in 5-6 days.  Time for another restart. 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Guru

 • 

93 Messages

10 years ago

Make sure your remote is the updated all black with a suffix of S4. The oldest are the silver/black. Call ATT and they'll send you a couple new ones.


NEED HELP?