We're here to help with getting your remote working, @djp1957.
Based off the information provided, you may want to check your remotes programming to see what can be done to fix the issue. Just use the drop down menu to select the model of remote you own, and then follow the instructions presented to ensure your remote is programmed correctly.
DIRECTVhelp
Community Support
•
254.4K Messages
2 years ago
We're here to help with getting your remote working, @djp1957.
Based off the information provided, you may want to check your remotes programming to see what can be done to fix the issue. Just use the drop down menu to select the model of remote you own, and then follow the instructions presented to ensure your remote is programmed correctly.
Let us know how these steps work for you!
Jarod, AT&T Community Specialist
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