Contributor
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1 Message
Residential Gateway and surge protection
When my UVerse equipment was installed (completed by two different technicians) I was told by both technicians not to connect my Residential Gateway to a surge protector, a surge protector intereferes with the signals in the RG. If a surge should occur and the RG is lost, who is responsible for replacement cost of the RG?
rearnold864
Scholar
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55 Messages
8 years ago
I know some surge protectors have in/out phone line surge protection and I can see where that would be a problem but I can't see where AC protection would cause a problem. I have whole house surge protection plus a surge protector that my PC and Gateway plug into and have never had a problem.
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Anonymous
1.9K Messages
8 years ago
I have my RG plugged into a surge protector and I have had no problem for going on 10 years. The only thing a surge protector does is prevent power surges. They do not send out any signal so I would not worry about it.
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