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Rick and Morty Series recording won’t record subsequent episodes

For the last year, whenever I create a season recording for the show Rick and Morty (on U-verse) only the initial episode records. No matter what setting are used only one episode will record and no subsequent episode will record. This occurs for every channel on which the show airs.

What opens do I have to not have to manually set every episode to record?

Responses

Accepted Solution

Official Solution

DIRECTVhelp

Community Support

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255K Messages

6 years ago

Hi There @hertie_6992,

Rick and Morty is a great show. We can help with the recording problem.

To fix issues with your U-verse TV recordings follow these simple steps:

Try to remember if you used the Record button while you were using the on-screen guide. If so, you may have pressed it too many times or recorded from the wrong channel. Pressing the Record button:
- 1 time—sets a single recording
- 2 times—sets the series for that channel in that time slot
- 3 times—cancels the recordings

If there is anything else that you need, please reach back out. Enjoy your AT&T U-verse TV experience.

Matthew, AT&T Community Specialist

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hertie_6992

Tutor

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4 Messages

6 years ago

Thank you for the response, but this is not a user error. I have had U-verse for 9+ years and understand how the functions work.

This is purely a software issue. I have had two main dvr boxes and the issue persists across both.

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hertie_6992

Tutor

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4 Messages

6 years ago

This is not the solution to the problem. There is no not accepted button on this forum.

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hertie_6992

Rick and Morty Series recording won’t record subsequent episodes

DIRECTVhelp

hertie_6992

hertie_6992

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