Contributor

 • 

1 Message

Friday, September 27th, 2019 7:31 PM

Set top box does not match.

I’m trying to hook up our new wireless receiver, I keep getting this alert... “Set top box does not match account settings”. 

ACE - Professor

 • 

473 Messages

6 years ago

The new box hasn't been properly configured ("provisioned") to your account. Call 800.288.2020 and support should be able to resolve this.


NEED HELP?