Contributor
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1 Message
Silver remote
My uverse remote works for changing stations and volume but does not turn tv off and on. I have to use tv remote to turn tv on and off and the uverse remote to turn box on and off. Tried resetting uverse remote but still does not work for tv on/off. All other features work.
_xyzzy_
Expert
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3.6K Messages
6 years ago
Standard remote question: did you check the batteries?
The silver remotes are pretty old. Maybe the button failed. I have one of those silvers that can increase volume but not decrease it. I don't use that tv very much so if I have to change volume I just use the tv's remote. I do have extra att remotes but I just haven't bothered to replace the old silver with one of them.
If you have to replace the remote call tech support (800-288-2020). But if they want to charge your $20 which apparently they do these days you are better off just looking elsewhere like ebay or amazon which have them cheaper. Look for att remote models S10, S20, or S30. You don't need another silver. In fact the S10 is essentially the old silver. All these newer remotes are black in color.
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