some of my uverse tv channels have no sound

Just about the only thing you can do is a whole house reboot.

Unplug the RG, the DVR and all STBs.

Plug in RG and allow all lights to start up.

Plug in DVR. 

Plug in STBs

@LosTopNext- Sounds like you have a problem with stereo vs. surround sound.

The surround sound is oly available on HD, but it should be automatic to give stereo on SD.

Also, most TVs do not have surround sound decoder, so you get no sound with HD set to surround.

Check out menu- options - audio/lang options -digital audio output -  Is iset to sterao or surround? Should be stereo.

If you have a need for surround, we need to know more about your TV & possible sound system.

Thanks to all of you who replied.

This problem started happening after a recent software update from AT and T. I have 2 tvs the one in the bedroom is fine. The one in the living room is the one with the problem. I don't have an entertainment center and the whole set up was done by a AT and T tech guy.

Everything was working fine until this last remote software update from them . I will this weekend when I have time disconnect everything and bring every component back online.

Hopefully that will do it. I will come back and post the results.

thanks to all of you...

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@aviewer wrote:

@LosTopNext- Sounds like you have a problem with stereo vs. surround sound.

 

The surround sound is oly available on HD, but it should be automatic to give stereo on SD.

 

Also, most TVs do not have surround sound decoder, so you get no sound with HD set to surround.

 

Check out menu- options - audio/lang options -digital audio output -  Is iset to sterao or surround? Should be stereo.

 

If you have a need for surround, we need to know more about your TV & possible sound system.

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Since you no longer have Uverse, the last upgrade made audio available to all channels on Stereo or Surround Sound.  Before that everything was silent on the TV on Surround Sound.

Chris
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@mibrnsurg - THanks for the update. Good to hear when things are fixed.

I did not see any mention in the forum & of course, there is no official announcement.

You are bang on at&t receivers do not support surround sound, you have to switch to stereo.