Contributor
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1 Message
Switching to you question
Do I have to cancel Time Warner before u come on the 7th? Can I call them after you leave /set up or do I need to call them day before?
Contributor
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1 Message
Do I have to cancel Time Warner before u come on the 7th? Can I call them after you leave /set up or do I need to call them day before?
DIRECTVhelp
Community Support
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255.1K Messages
7 years ago
Hello @Tracyann1!
Thank you for reaching out to us on the Community Forums; let’s get this question answered for you, right away!
You do not need to cancel the service you currently have before the installation for the U-Verse service begins. I would recommend getting this accomplished as quickly as possible around the time of the installation, however, for convenience purposes.
I hope this information helps!
Jordan, AT&T Community Specialist
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dinglesby
Scholar
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200 Messages
7 years ago
I suggest that you keep the old service until you make sure AT&T is for you. It makes it easier to return to Time Warner if you do not like Uverse.
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