Contributor

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3 Messages

Tuesday, September 4th, 2018 10:15 PM

The sound abruptly disappears

For the last two days, there are incidences where the sound abruptly cuts off - on all channels. The picture is fine but sound is mute.  I can get it back by rebooting, but today I've had to do this three times. 

Community Support

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255K Messages

7 years ago

Hi @jimsetelle

We can help with your sound issues. We will be sending you a private message(PM)to your forums inbox(the envelope).  Please watch out for that message and reply with the information provided.

 

Matthew, AT&T Community Specialis


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