Contributor

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Monday, July 30th, 2018 10:07 PM

Turned att u-verse dvr and only shows three dots. Help

I’ve tired resetting it, unplug and nothing works. My dvr flashes. The power button will flash like every 20 seconds and shows three frozen gray dots on the screen then will disappear. 

ACE - Professor

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1.5K Messages

7 years ago

How is the DVR connected to the RG (gateway box)?  Choices are via Ethernet cable or Coax wire.  Either way, the DVR needs a stable link to initialize. 

Also, a cold start can take several minutes to boot up. During this time, screen will blank out. The signal will come back to the TV once you see the green link light solid, and typically the blue LED as well which should trigger the U-verse logo with a circular spinning progress indicator in the lower right of the screen.  The process will successfully conclude only if an internet connection is present. 


NEED HELP?