Contributor

 • 

1 Message

Sunday, January 22nd, 2017 2:47 AM

TV picture stops after 6 seconds

TV channel stops after 6 seconds, still has still picture & no sound?  Action to be taken?

Community Support

 • 

255K Messages

8 years ago

Hi @purple44,

 

Does this happen on all your TVs or just the one? Try rebooting your gateway and your receiver by unplugging the power and plugging it back. If you have any 3rd party equipment, try removing it for now, and seeing if that helps.

 

-ATTU-verseCare


NEED HELP?