Contributor
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1 Message
TV receiver is very unstable
My TV receiver gets lost the connection every day. Restart helps a little, but it's not acceptable to restart the receiver every day. I think it is a hardware problem. What should I do for this?
Contributor
•
1 Message
My TV receiver gets lost the connection every day. Restart helps a little, but it's not acceptable to restart the receiver every day. I think it is a hardware problem. What should I do for this?
DIRECTVhelp
Community Support
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255.1K Messages
6 years ago
Hi @kazza0129,
I apologize about the issues you are having with your wireless receiver, but I will be glad to help.
In most instances, resetting the modem, DVR, and wireless box, in that order, can resolve some connection issues. Also, surge protectors & power strips can cause pixelation & freeze. Plugging the receiver directly into a wall outlet can resolve this. On our website here are some troubleshooting tips!
Hope they work for you!
Lafayette, AT&T Community Specialist
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