Employee
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1 Message
TV won't go past AT&T U-verse loading circle screen
I just hooked everything up on my tv and after turning it on, it doesn't go past a screen that says "AT&T U-verse" with a white circle that is loading. How do I get past this?
*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
DIRECTVhelp
Community Support
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255K Messages
8 years ago
Hi @Lauren0812,
Press and hold the power button for 20 seconds. This should boot the box. If the issue persists, verify connections to the from the wall to the box are secure.
-ATTU-verseCare
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