Contributor
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2 Messages
Unplugged
My cable box got unplugged completely from all cables in the back. I thought we got it all hooked up again but still nothing. Flashing green and ref lights on the front. Help please!!!
Contributor
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2 Messages
My cable box got unplugged completely from all cables in the back. I thought we got it all hooked up again but still nothing. Flashing green and ref lights on the front. Help please!!!
Constructive
Employee
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34K Messages
6 years ago
you need to call for a service tech or call and ask for technical support and they can walk you through it
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_xyzzy_
Expert
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3.6K Messages
6 years ago
Wall/street cable (possibly green data cable) plugs into green RJ11 (telephone) broadband socket on gateway, or if you have fiber, red RJ45 ONT gateway socket.
The rest of the uverse equipment connects with ethernet cables to any of the yellow ethernet (RJ45) sockets (e.g., WAP, DVR, wired receivers).
DVR and wired receivers end of their ethernet cables are plugged into their network (RJ45) socket.
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Mollyishee
Contributor
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2 Messages
6 years ago
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_xyzzy_
Expert
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3.6K Messages
6 years ago
Call 800-288-2020.
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