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Friday, December 22nd, 2017 4:41 PM

Upgrade to ner version

TV Uverse message. Upgrade to new version. G10.27._to.H1016  Then I can hit Upgrade or Cancel. When I click on Upgrade nothing happens. Got the same message on my TV a few days ago and that also didn't upgrade to new version. How do I make this upgrade install? Called twice but first person didn't understand second person was going to transfer we to a tech but then the line went dead. My current version is. V00.01.00a.G1027

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3.6K Messages

7 years ago

V00.01.00a.G1027?  Could that, by any chance, be a display from your tv to update it's own firmware?  I don't think that is coming from uverse.  I suggest you look at your tv's user manual for firmware update procedures.  It may be that you need to go to some website and download the firmware update on to a USB drive to plug into your tv.  Hopefully all this is explained in your tv's user manual.


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