Contributor

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3 Messages

Thursday, August 15th, 2019 2:58 AM

U-verse app control of receivers on Fire Stick

Can you connect the U-verse app on an Amazon Fire Stick to the receivers in your home and then control the receivers from the Fire Stick?

Community Support

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255K Messages

6 years ago

Hi @ansmeher,

 

We will be happy to help!

The U-verse app is fully accessible to guide you through the different options on your device. Find out how to set up and connect your U-verse app and receivers. With this support web page you will find what you can do with the U-verse App. Hope this helps.  If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!
 

Lafayette, AT&T Community Specialist
 

Contributor

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3 Messages

6 years ago

This answer was no real help.  The support pages do not specifically reference the "FireStick" as a device and the instructions for "Connect your U-verse app to your receiver" say 

 

"For remote control functionality, this app must be paired with your U-verse TV receiver. Your smart device must be connected to your Wi-Fi network to complete these steps.
Launch the U-verse app and sign in with your Member ID email address and password.
On the Home screen, tap the Remote tab.
At the top of the Remote screen, tap the Receivers selector."

 

My FireStick was connected to the same WiFi Network as my receiver, and the receiver has been registered on my account.  I logged into my ATT U-verse account with my ATT member ID within the U-verse App on the FireStick.  However, there is no "Remote tab" showing on the U-Verse App on the FireStick once the App was started.  Please explain where this Remote tab is on the FireStick.


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