Aedill's profile

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Wednesday, April 20th, 2022 3:58 AM

U-Verse app now showing only premium channels on the guide section

All of a sudden my U Verse app is showing only premium channels on the guide.  I’ve tried everything that has been suggested.  I deleted the app and re-installed it.  I signed out and signed back in.  I updated the app.  I then turned off my iPad and turned it back on.  Nothing has worked.  I’m really sick of this app.  I used to like it but they’ve done something to make it terrible.  Half the time I can’t get the guide to even show up and I have to delete the app and re-install it.  I’ve had to do that about 4 times in the last couple of weeks.  And now today, I was searching for something, couldnt’ find and it and tried to get back on the guide to find something else and had nothing but premium channels.  Right now, this app is completely useless.  

Community Support

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254.4K Messages

3 years ago

Based on your U-Verse app, let's meet in a DM to proceed, @Aedill! Be on the look out for an envelope in the upper portion of the page.

 

Also, thank you for letting us knw what troubleshooting you've done on your end.

 

We look forward to speaking with you!

 

CalebP, AT&T Community Specialist 


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