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oksurb

New Member

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7 Messages

Thursday, April 9th, 2020 11:29 PM

UVerse DVR freezes on playback of recordings.

Normal TV viewing is fine, but PLAYBACK of recorded shows is almost unwatchable. And if you are recording something AND playing back something else at the same time it is unwatchable...feezes more than not.

This is stricly a PLAYBACK issue. I have tested several scenarios and it is on the playback that my issue is occurring.

Does anyone have a solution or recommendation.

Thank you for your help.

Andy B

Question

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Updated 

5 years ago

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11k66

New Member

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2 Messages

5 years ago

I'm having the same problem. While watching a recorded show, it freezes right after the sound goes out. This has happened with every show I've tried to watch in the last 2 days! I've tried restarting the unit. What else can I do?!

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oksurb

New Member

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7 Messages

@11k66 Been going on like this for me for months. Ready to change over to local cable comoany. This is ridiulous. Hope you have other options too...

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5 years ago

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CoolWoman

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1 Message

5 years ago

i am having same issues.

ATT Team: what troubleshooting can we do? Please be precise

Thank You

4

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oksurb

New Member

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7 Messages

I'm going to try to start a chat with at&t soon...will report back afterwards.

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5 years ago

0

oksurb

New Member

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7 Messages

Yea, well online support is a joke. I mean why should they provide any kind of state of the art support methods. Guess I'll have to make a phone call when I have 9 hours to waste...

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5 years ago

0

oksurb

New Member

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7 Messages

I will find that guidance in another post and try it...thank you for your input Karl!

Andy

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5 years ago

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