Teacher
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4 Messages
Uverse equipment return
I have cancelled my U-verse but am keeping internet. I want to make sure I am returning all the equipment necessary, i.e.: receivers, power cords and remotes. I will retain the gateway modem, the fiber modem and the wireless connector. Is this correct?
Accepted Solution
DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Hello@snitty, thank you for contacting AT&T Community and Forums. Let's get the answers you need.
To answer your question
You are correct about what equipment you need to return and what you can keep. Here is a summary:
To return your equipment, you have a few options:
Let us know if this helps!
Fiona Q - AT&T Community Specialist.
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skeeterintexas
ACE - Expert
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28.3K Messages
1 year ago
Keep any receipts that you get in a safe place and for a loooong time. Too often we see posts about customers getting emails trying to bill them for equipment that has been returned. 😳
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