Contributor

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Wednesday, December 19th, 2018 8:36 PM

Uverse & FireTV CUBE

WENT THROUGH THE Amazon set-up for Uverse cable box and FireTV Cube. Get stuck at "Using your remote switch to cable box when channel appears""... Nothing happens. Is my Cable Box (Motorola VIP 1200) too old to be connected??

Community Support

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255.1K Messages

6 years ago

Hello @Springe, let’s see what we can do!

Are you using any type of universal remote or the remote that came with your cable box?

Doing research it appears that the FireTv doesn’t support universal remotes, so that may be the issue.

Please let us know.

 

Mihai AT&T Community Specialist

Contributor

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1 Message

6 years ago

I am having the same problem and I’m usuthe remote that came with the Cisco box. 


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