Uverse remote and APEX parental lock (red key)

There is no parental lock on the U-verse box itself.  You can only use parental control on programming.

From what you are describing, it sounds like the parental lock is on your TV.  Which TV do you have?  Also, see the article in the link below:

http://www.ecoustics.com/tl/17973/

It is an apex.

From the link above:

Apex TVs use a four digit code to control the v-chip. The override code for many models is 6688. Other sets may not have one, or may have a default code of 1225 instead of an override code.

1. To use the override code:
2. Hit the MENU key to get to the menus.
3. Go down to the SYSTEM menu and hit the right arrow on the remote control.
4. Once in the SYSTEM menu, go to PARENTAL GUIDE. It will ask for your code.
5. Enter the override code listed above. From here, you can turn on and off different rating restrictions, as well as set a new code.

No matter what the V-chip code is set to, the override code will still work. If you have a blank screen with a red key on the bottom left, simply press the (function or F) button and the mute button at the same time. This will unlock the screen and allow you to view the channel as desired

I have seen the information on the link you provided, but the problem is I only have the Uverse remote!  Don't know how to do it with this remote.  Plus, the menu button on the TV itself won't manipulate anything either.

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@cpbourgeois wrote:

 

I have seen the information on the link you provided, but the problem is I only have the Uverse remote!  Don't know how to do it with this remote.  Plus, the menu button on the TV itself won't manipulate anything either.

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You can't use the U-verse remote.  You must use the remote that came with the TV.

Nice...................I only have a universal remote!  It doesn't want to do anything either.

You might try finding a replacement on eBay.

cpbourgeois - when you tried the att remote did you press the TV button first? If you press the TV button it should send "TV" numbers.

One manual says the default key is 0000. Try that.

What is your TV model number? Probably supported by Logitech Harmony. You can get one at Radio Shack for $20.

I have hit TV on both the uverse and universal and nothing changing...............even entered all of the codes, but I can't see where that will do anything since I cannot even get to a menu screen.....................Uh!!!  I do appreciate all of the input though.......... keep sending ideas if some come to mind....................Perhaps I could run over the tv with my car?

cpbourgeois -
When you press the TV button on the u-verse & you press numbers does the TV button on the remote blink?

I just read the link provided by texasguy & it says to press the mute & F(#3) button at the same time. Did you try that?

what if you just pulled the plug on the TV. How long do you think you would have to wait for it to loose memory?

Please tell me the model number of your TV.

Yes, I tried that combination......nothing!  I will have to get some help getting the model # off of the tv.......cannot turn that thing alone.........................

It is a LED tv.