Tutor
•
2 Messages
U-Verse Shuts down at least once daily like clockwork
U-Verse shuts down every morning at 2:00am and sometimes again at 5:00 am and displays a message that I must restart the receiver. If I happen to be watching a DVR recording, I will lose either my entire list of DVR recordings for about 10 minutes or I will at least lose the place I was watching & have to find it again.
It really stinks when I’m trying to get out the door to my nursing job and am trying to catch the day’s traffic & weather report!
Accepted Solution
Official Solution
DIRECTVhelp
Community Support
•
255.1K Messages
6 years ago
Hello there @Nurseshawna72,
Thanks for posting in the Forums, we understand the inconvenience you're experiencing when your U-verse service shuts down. We can help to provide a possible remedy!
Use our Troubleshoot & Resolve Tool for step-by-step instructions and videos to help fix your service. Just access the link, click the 'Fix it now' button, and sign in to get personalized assistance.
Let us know if the Troubleshoot & Resolve Tool helped!
Denise, AT&T Community Specialist
0
0
Nurseshawna72
Tutor
•
2 Messages
6 years ago
I have tried this tip a few times to no avail. AT&T still reboots my DVR players, completely losing the signal for awhile then losing all recordings every single morning at 2 am then again at 5 am.
0
0