DIRECTV Community Forums

U-verse tv receiver flickering lights after power disruption

Following a power outage for about 30 minutes, the receiver seems to be in a loop where the red, blue and green lights flicker for a bit and then remain solidly on for a bit. Just going back and forth. I tried resetting the receiver twice to no avail by holding down the power button for 10 seconds, etc. Any ideas? Thank you.

Responses

DIRECTVhelp

Community Support

•

254.4K Messages

3 years ago

Let's make sure your U-verse receiver is alright, @Ctt!

You may want to try out our troubleshoot and resolve feature for your TV.

Press Menu.
Select Help > Information > Troubleshoot & Resolve > TV > DVR.
Follow the onscreen prompts.

If you are not able to access this feature, you can try resetting your receiver and gateway.

Restart your TV receiver by holding the POWER button down for 10 seconds then pressing it again to restart. This process takes 5-8 minutes and will impact any DVR recordings in progress.
Restart your Wi-Fi^® Gateway by removing the power cord for one minute then plugging it back in. This will interrupt all of your AT&T services, including phone and TV.

Please let us know if this helps!

Raiden, AT&T Community Specialist

0

Ctt

U-verse tv receiver flickering lights after power disruption

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