Contributor
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1 Message
U-Verse
Why do the techs think that we consumers are stupid? I asked for the reason that my DVR needed to be reset and the Offshore Tech, Judy said the DVR was tired and needed a rest... REALLY????
Contributor
•
1 Message
Why do the techs think that we consumers are stupid? I asked for the reason that my DVR needed to be reset and the Offshore Tech, Judy said the DVR was tired and needed a rest... REALLY????
skeeterintexas
ACE - Expert
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28.3K Messages
7 years ago
Resetting your DVR or RG is not a big deal. Just don't do it when you're recording something. I know there are some long time customers that believe you should reset your modem once a week. Me? I don't but if something is awry, that's the first line of defense. "When in doubt, reboot."
But I have to admit that the reasoning given by the tech is pretty funny.
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