1 Message
VIP2500 not working
VIP 2500 receiver. All lights are lit. No Signal message on TV screen. Have attempted non-disaster recovery procedure several times. Tried disaster recovery procedure. If the box is powered on, all lights stay lit. The power button does nothing. To cut power, must unplug from the back of the unit.
Any ideas?
JefferMC
ACE - Expert
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36.8K Messages
3 years ago
All lights are lit, including the power button light?
When you push the power button, nothing at all happens, the power light doesn't change?
When doing the Disaster Recovery, does anything appear on the screen?
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baseballisback
ACE - Professor
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8.1K Messages
3 years ago
Since this is a receiver and not a DVR, I'd be more inclined to call for a swap.
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WatcherintheDeep
1 Message
27 days ago
This was never answered materially. Any ideas? Is the only recourse replacement?
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JefferMC
ACE - Expert
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36.8K Messages
26 days ago
The questions that I asked were not answered. You could answer them if you're in the same situation.
A box swap is the most likely resolution, even if it's the external power supply that has failed; they can't ship a PS independently of the receiver.
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