Tutor
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4 Messages
Volume on Vizio 4K Ultra HD
Hi,
We just bought a Vizio 4K Ultra HD and hooked it up to our Uverse wireless receiver. Sometimes when I turn on the tv and box, the volume doesn't come on. I have to leave on the box and turn the tv off and on till the volume comes on. We called Vizio and went through some tests and the volume works when the DVD player is on, but still having problems with the receiver and tv. Please help. Thanks
We just bought a Vizio 4K Ultra HD and hooked it up to our Uverse wireless receiver. Sometimes when I turn on the tv and box, the volume doesn't come on. I have to leave on the box and turn the tv off and on till the volume comes on. We called Vizio and went through some tests and the volume works when the DVD player is on, but still having problems with the receiver and tv. Please help. Thanks
aviewer
Expert
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3.2K Messages
9 years ago
@Lawoman - The TV & STB are connnected to each other via HDMI??
You can try another HDMI input. TRy them all.
Does the TV have a surround decoder?? If not, make sure The STB is set to stereo. If it does, try srtereo any way.
Try an optical toslink audio connection. Try an anolog audio connection. with STB set to stereo. May need option setting in TV menu.
Can you swap the STB with another??
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Lawoman
Tutor
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4 Messages
9 years ago
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aviewer
Expert
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3.2K Messages
9 years ago
@Lawoman - Connecting component may even be better or may need a little adjusting. It is equivilent for HD. You do need HDMI for blue-ray. But, U-verse is not blue ray.
Also, this is just to trouble shoot. You do not have to leave it that way. In fact, you could try just the audio connection with a cable borrowed from a stereo.
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