Voyager
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1 Message
what does this error message mean?
I'm trying to troubleshoot playback issues from my dvr (I'm pretty sure I need a new one), and got this message.
"Sorry, but we see that you don’t have a receiver that supports DVR functionality". I have a VIP 2250 and two other receivers that chronically cant' playback recordings. What does that message mean I should do next? Thank you!
DIRECTVhelp
Community Support
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255K Messages
8 years ago
Hello wowcon,
I am sorry to hear about the issues that you're having with your DVR and would like to help and look into this for you. Please send us a Private Message here with your account and contact info.
David, AT&T Community Specialist
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