Contributor

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1 Message

Saturday, April 27th, 2013 2:26 AM

when I hit the "menu" button, it takes me to a menu with "Mode," "Backlight," etc., rather than to a menu with "Guide" and "Favorities." How do I fix this?

when I hit the "menu" button, it takes me to a menu with "Mode," "Backlight," etc., rather than to a menu with "Guide" and "Favorities."  How do I fix this?

Accepted Solution

Official Solution

Former Employee

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7 Messages

12 years ago

Hi, gghar

Please press the ATT button on your remote then press the Menu, It should work.

remote.bmp

Let us know, if you still have any issues.

Employee

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77 Messages

12 years ago

Hello gghar, the mode buttons on the U-verse remote control will allow you to select and control specific devices other then the U-verse receiver after it has been programmed. To control the U-verse receiver just press the AT&T button and you will be sending commands to the U-verse TV receiver. Pressing the (TV) (DVD) or (AUX) mode keys will send commands to your equipment. ajmohanty provided us an excellent snapshot of where the AT&T button can be found. What you described sounds like you are pressing Menu and you are retrieving the Menu for your Television Set.

Press AT&T, and the next time you press Menu you will retrieve the U-verse Menu instead of the Menu for your TV.


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