Contributor

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1 Message

Sunday, August 7th, 2016 1:46 AM

Why in the finals?

Why did TV freeze, loose internet service and phone all at once in GrandBlanc MI about 15 minutes ago ? Then screen says reset now or in 3 hrs. Never saw this before!!

ACE - Expert

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36.9K Messages

9 years ago

My DVR did that mid-afternoon following a reboot by the RG (which I didn't notice at the time, but the boot time on the status page confirms it)

 

I'm not sure what's going on.  AT&T must have pushed out a new firmware package or configuration.  I thought it may have been caused by a power failure at my home earlier in the day, though both my Gateway and DVR are on UPS

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Teacher

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9 Messages

9 years ago

here try dns

Former Employee

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97 Messages

9 years ago

There is Client firmware updates rolling out state by state, that is most likely the cause. You can confirm this by checking the Menu, If its changed and lists down the Left side of the screen.. You were updated.


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