Amazon Fire will not play DirectTV content

I've uninstalled/installed, cleared the cache, restarted the device...same problem

Judge Judy S23 E7 is not available on DTV Stream in the next 14 days (guide) - not even as VOD on the Premier package - what's the route you followed to reach those episode details @dbren23 ? is this happening with everything on your guide?

Happens to every channel while using DirecTV app on Amazon devices

No Video streams when I log in to the account through the DirecTV

app

Maybe the guide is a bit behind on the time. I've had that happen before. Make sure to scroll in the guide to a current live tv show/time. If you go into "my library" can you play recorded shows ok?

Yeah, something doesn't look right with that screenshot.  Please walk us through step-by-step what you're selecting from when you launch the DirecTV Stream App. 

Go to Amazon Fire Home page, select DirectTV streaming app, open the app...goes to DirecTV home page

Landing page

select program but cannot play content

select program from guide

no way to play content; still images. No video

Puzzling. What happens if you move the highlight to GUIDE and select a channel from there?

I can select a channel and it will change over to the channel but it shows the still image above and no video plays

Is the time zone correct in your guide? @Ludwick577 suggested going to a different time and seeing if you can playback the next program. Also, make sure location services are turned on, and nothing has changed in terms of your Amazon account, right? like primary location (e.g. if the primary is Canada, then it won't work, you need to have the US as primary in your Amazon account). I have never seen this before. The best thing (if we exhaust options), is to give the account to the DTV agent so they can look at your logs and see if they identify the problem.

Crazy. I'm stumped.