New Member
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1 Message
App is constantly buffering
The app seems to be constantly buffering during programs. I'm trying to watch the Dolphins game on CBS, and the app is buffering. When it returns, the program is in Spanish. This happened last night while watching the Heat on a different channel. It buffers during other programs. It is very annoying. We are constantly going to the Guide Menu and going back to the channel.
bcbsncjlj
ACE - Expert
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6.4K Messages
3 years ago
But different apps use different backbones and data paths. Multi-stream appd are quiet different in data delivery then single stream services like Hulu, Netflix, Amazon, etc. No way to compare the services to each other.
For DirecTV Satellite, call 1-800-531-5000.
For DirecTV Stream, call 1-888-429-4023.
Facebook: https://facebook.com/directv/
X: https://x.com/DIRECTVhelp
Instagram: https://instagram.com/directv/
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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bwills21
New Member
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5 Messages
3 years ago
The only thing I and most people care about is what works and what doesn’t. Hulu live TV and YouTube TV are both multi-stream and multi-channel services that work fine in my environment. They and DTV provide a similar service, so sorry they are competitors and will always be compared in the market. According to your logic, if one light fixture in my entire home doesn’t work, but all of the others work, then the electrical wiring should be redone as opposed to fixing or replacing the faulty light. Let’s just agree to disagree on this one.
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bcbsncjlj
ACE - Expert
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6.4K Messages
3 years ago
Agree but it's a different light fixture so replace it. But its not the app (wiring).
For DirecTV Satellite, call 1-800-531-5000.
For DirecTV Stream, call 1-888-429-4023.
Facebook: https://facebook.com/directv/
X: https://x.com/DIRECTVhelp
Instagram: https://instagram.com/directv/
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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mik2005
New Member
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10 Messages
3 years ago
I am having problems as well with stream.directv.com. It keeps going black at random points or repeating.
the watchespn app has no problems though. i have 1000 down plan.
(edited)
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bcbsncjlj
ACE - Expert
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6.4K Messages
3 years ago
..and what device are you using?
For DirecTV Satellite, call 1-800-531-5000.
For DirecTV Stream, call 1-888-429-4023.
Facebook: https://facebook.com/directv/
X: https://x.com/DIRECTVhelp
Instagram: https://instagram.com/directv/
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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mik2005
New Member
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10 Messages
3 years ago
Windows 10 PC inside of the edge browser
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bcbsncjlj
ACE - Expert
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6.4K Messages
3 years ago
Have any extensions, blockers, VPN, etc loaded? Tried incognito mode yet?
For DirecTV Satellite, call 1-800-531-5000.
For DirecTV Stream, call 1-888-429-4023.
Facebook: https://facebook.com/directv/
X: https://x.com/DIRECTVhelp
Instagram: https://instagram.com/directv/
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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mik2005
New Member
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10 Messages
3 years ago
No blockers, No VPN, I just reinstalled windows 10 from a USB stick (from Microsoft website. )to see if that would help and no dice. I have not tried incognito mode yet. I will try now.
(edited)
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bcbsncjlj
ACE - Expert
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6.4K Messages
3 years ago
Incognito or private would be the first thing to test.
For DirecTV Satellite, call 1-800-531-5000.
For DirecTV Stream, call 1-888-429-4023.
Facebook: https://facebook.com/directv/
X: https://x.com/DIRECTVhelp
Instagram: https://instagram.com/directv/
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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mik2005
New Member
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10 Messages
3 years ago
It was doing good but it just blacked out now for about 6 seconds then came back
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bcbsncjlj
ACE - Expert
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6.4K Messages
3 years ago
How about using another browser like Chrome.
For DirecTV Satellite, call 1-800-531-5000.
For DirecTV Stream, call 1-888-429-4023.
Facebook: https://facebook.com/directv/
X: https://x.com/DIRECTVhelp
Instagram: https://instagram.com/directv/
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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mik2005
New Member
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10 Messages
3 years ago
I will give it a try
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mik2005
New Member
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10 Messages
3 years ago
I tried in chrome same thing
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bcbsncjlj
ACE - Expert
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6.4K Messages
3 years ago
At this point I have no idea what to say. The service is working fine on both my PC and Chromebook nd streaming decices. Never seen the issue with black screen. Most of all the issues with a PC has been centered around extensions and blockers causing problems. Is this on all channels - live and OnDemand?
For DirecTV Satellite, call 1-800-531-5000.
For DirecTV Stream, call 1-888-429-4023.
Facebook: https://facebook.com/directv/
X: https://x.com/DIRECTVhelp
Instagram: https://instagram.com/directv/
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Ludwick577
ACE - New Member
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3.5K Messages
3 years ago
I just tried chrome and edge on Windows 11 and they work fine. Are your browsers up to date? If so, this has to be a computer issue
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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