1 Message
Auto extend not working.
On nearly every sporting event I record, I miss the ending. It is extremely frustrating. Is there anything I can do? I am very close to switching to YouTube tv.
1 Message
On nearly every sporting event I record, I miss the ending. It is extremely frustrating. Is there anything I can do? I am very close to switching to YouTube tv.
bcbsncjlj
ACE - Expert
•
6.4K Messages
1 year ago
Outside of recording the next program, no. You have no control of the content. Auto extend is automatic.
For DirecTV Satellite, call 1-800-531-5000.
For DirecTV Stream, call 1-888-429-4023.
Facebook: https://facebook.com/directv/
X: https://x.com/DIRECTVhelp
Instagram: https://instagram.com/directv/
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
mashton8
1 Message
1 year ago
Same issue for me as well. I miss the end of all the Broncos and Avalanche games. I called customer “service” and on call #1 was hung up on, call #2, put on hold and hung up on, call #3 said it is the content provider’s fault…. They said this issue is “very rare “ and acted like it probably didn’t happen. For reference I am using DirecTV stream on Apple TV.
0
breakawayw
1 Message
5 months ago
Same here. It used to work fine. DirecTV doesn't seem to care. An agent abandoned a chat on me with no solution. Time to shop for a different option.
0
mbarshak
1 Message
10 days ago
Same issue as well. Missing 90% of all my games endings. They need to give the extended manual option back. Thinking of dropping Direct TV for this annoyance.
0
0
litzdog911
ACE - Sage
•
46.4K Messages
10 days ago
@mbarshak
The streaming service has never had the ability to manually extend recordings. Best practice is to always record the show that follows your desired game. Don't rely on auto extend.
____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0