New Member
•
17 Messages
Boomerang shows are in Spanish!
My Boomarang channel shows are suddenly in Spanish and I don't know why. They were in English yesterday but are in Spanish today. Its only the shows and not the commercials though (weird). Can't want any cartoons now! Angry kids! Help!
bcbsncjlj
ACE - Expert
•
6.4K Messages
3 years ago
What device are you using?
For DirecTV Satellite, call 1-800-531-5000.
For DirecTV Stream, call 1-888-429-4023.
Facebook: https://facebook.com/directv/
X: https://x.com/DIRECTVhelp
Instagram: https://instagram.com/directv/
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
GTyz
New Member
•
319 Messages
3 years ago
Roku and Web seem fine on my side. Tom & Jerry is in English (both, default and alternate audio). Which show were you watching @Supergirl71 ?
0
0
Supergirl71
New Member
•
17 Messages
3 years ago
All of them are in Spanish
0
0
bcbsncjlj
ACE - Expert
•
6.4K Messages
3 years ago
What device? You did not answer. Samsung Smart TV?
(edited)
For DirecTV Satellite, call 1-800-531-5000.
For DirecTV Stream, call 1-888-429-4023.
Facebook: https://facebook.com/directv/
X: https://x.com/DIRECTVhelp
Instagram: https://instagram.com/directv/
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
DIRECTVhelp
Community Support
•
255K Messages
3 years ago
Hello @Supergirl71 We're here for you and want to help you see what's going on with Boomerang channel.
To better assist you, please confirm what type device are you using. I am asking this to check deeply into the proper resolution for you.
Thanks in advance.
Paulinn, DIRECTV Community Specialist
0
0
Supergirl71
New Member
•
17 Messages
3 years ago
Its on my tv with a streaming box I bought from direct tv
0
0
Supergirl71
New Member
•
17 Messages
3 years ago
I have a smart TV but I'm streaming using a streaming device I got fro. Direct TV. I did check all my settings so I know its not at my end
0
0
DIRECTVhelp
Community Support
•
255K Messages
3 years ago
Thanks for making sure that we are aware of the issue. Technicians are already working toward a resolution as quick as possible.
Paulinn DIRECTV Community Specialist
0
0
Ludwick577
ACE - New Member
•
3.5K Messages
3 years ago
Did your issue resolve?
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
Supergirl71
New Member
•
17 Messages
3 years ago
I thought it did but apparently it didn't
0
0
Ludwick577
ACE - New Member
•
3.5K Messages
3 years ago
I just checked mine on 298 and it's fine. Is it only Boomerang? Also--when you are on the channel --click the ok button. Below that choose cc/audio and see if it's set correct
(edited)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
Supergirl71
New Member
•
17 Messages
3 years ago
I wouldn't think that would be the problem if its happening on all of our televisions though
0
0
Ludwick577
ACE - New Member
•
3.5K Messages
3 years ago
Not sure why it's happening to you mine is fine. It's something different about your setup----it's not the service.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
Chris2022
New Member
•
1 Message
3 years ago
I have the same problem with a roku on a Vizio tv. Shows on boomerang are in Spanish and commercials are in English. No other station does this and it happens on two different tvs. So Ludwig577 I don’t think it’s the tv or streaming device
0
0
Supergirl71
New Member
•
17 Messages
3 years ago
I checked my mother-in-law's channel on regular Direct TV satellite and hers is fine. It's crazy! Like a hit and miss situation! It seems to be a problem with the network rather than with Direct TV in my opinion 🤔
0
0