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Monday, November 4th, 2024 11:44 AM

Can Not Watch DVR Recordings

“This Program is Blacked Out” error cose 30003-016. This keeps showing up on all of my recordings. How am I able to record a program that is blacked out? That means I shouldnt have the option to record it to begin with if the program is blacked out. I have had DirecTV stream for about 6 weeks now. This only started in the last 2 weeks. This needs to be resolved because the unlimited recordings was the big selling point to get me to sign up to begin with.

Community Support

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254.4K Messages

20 days ago

Hi, @Mikesnipesjr. Error code 30003-016 means that the program is blacked out in your location, and the owner of this program does not allow it to be streamed in your area. DIRECTV appreciates your understanding. Sophie, DIRECTV Community Specialist

ACE - Expert

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22.4K Messages

20 days ago

@Mikesnipesjr 

How am I able to record a program that is blacked out? That means I shouldnt have the option to record it to begin with if the program is blacked out.

It doesn't mean that. The recording option isn't smart enough. It just records whatever channel in the status at the time of the recording. Just like if you tell it to record a channel, change your package to one without the channel, it will still record it but all you'll get is the message of "not subscribed" when you got to watch it.

This is the same as the satellite service. It will record the channel as you told it, regardless if you are authorized for the content on it or not.

ACE - Sage

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46.1K Messages

20 days ago

What channel(s)?

What shows?


NEED HELP?