Direct TV stream freezes

Do you have a dish?

What's the model number of your "streaming" box? 

Are you a DirecTV Satellite or DirecTV Stream customer?

The OP is a streaming customer because they mention that other apps work and that streaming could be slower. OP, please confirm if you are getting buffering, error messages, and when this occurs?

@detuch254 ,

We don't know if the OP is streaming DirecTV Satellite OnDemand content, or if they have DirecTV Stream service. 

I have DirecTV streaming.

 No satellite.

 One Box for the whole house.

 Box number C71KW - 400.

 I do not get buffering messages.

 I do get a message saying that it's taking longer than normal to Load programming when I 1st turn it on.

 It freezes during programming frequently frequently within one program, Every 2 to 3 minutes.

 This does not happen in the living room is the living room with the Box.

 It happens in my bedroom which is the next room over.

 Thank you

Then you are in the wrong forum, try the streaming forum.

I moved your post to the correct forum.

Let me understand ....

You said you have "one box", the C71K DirecTV Stream box in the Living Room, and that's working fine. How is that box connected to the bedroom TV? How exactly are you viewing DirecTV Stream on the bedroom TV?

how is your one box running the whole house?

I understand what Lisa Winslow is going through.  I have the same frustrations.  There is constant buffering when watching DirectStream.  Buffering takes place on both of the smart Samsung TVs I have the app installed on.  It does not happen when watching AppleTv.  Is the app or is it the internet service?  I can’t seem to find a solution, but considering switching back to Comcast.  

I think the 1 box is wireless connection from bedroom.

I believe it is high peak times this is happening.

zipbop12 - there are many posts in the forum about the problems with the samsung app. You need to use a streaming box.

I have a streaming box.

Hi @Zipbop12, thank you for reaching us out.

Please share with us the model of your Samsung TV devices, we'll get to the bottom of this inconveniences. 

Vanesa, DIRECTV Community Specialist.

One model is QN55Q70RAFXA, the other is UN43NU7100.  

@Zipbop12 You are cluttering up this thread with your Samsung tv app issues, which you can see in other many other threads.

OP is discussing her Directv Stream box.