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5 Messages

Thursday, July 6th, 2023 4:06 AM

Directv hack

Directv Has hacked my TV and I am not able to switch to any other channels. I cannot Uninstall it.. I cannot delete anything and even tried. Restoring factory settings and the DirecTV keeps popping up. I don't want this program on my t v

ACE - Sage

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46.4K Messages

2 years ago

Sorry you're having this issue. But we really would need more details to help you troubleshoot. Photos of the displays would help. Your problem is very unique. I've never seen anything like this posted here before. Do let us know if you figure it out. 

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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

1 Message

1 year ago

I installed the DTV app on my friend's computer the other day so we could watch something together. He has since uninstalled the app and removed my profile but this same exact thing is happening to him. Did a factory reset, etc. Still happening.

ACE - New Member

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3.5K Messages

1 year ago

Disable internet and uninstall it.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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23K Messages

1 year ago

An app having a technical problem is not them hacking your TV. Mentioning before someone goes off the deep end on fantasy.

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I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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