We apologize that you are currently ineligible for the new loyalty program. Your feedback is essential because it helps us focus on what matters to you. We have forwarded your feedback to the appropriate team, so they can review and determine the next steps. Ariane, DIRECTV Community Specialist

I have Directv Stream--and signed up successfully for the Perks program

Maybe something has changed. Tried earlier this morning and a no-go. Thanks for your reply.

Nope - still a no-go!

Why can't I access DIRECTV PERKS?

If the problem persists, call us at

between 7:00 am & 9:00pm CT

DIRECTV PERKS is currently unavailable for DIRECTV STREAM BYOD, DIRECTV NOW, and DIRECTV STREAM No Annual Contract. For more details, you can visit here DIRECTV PERKS | DIRECTV Customer Service & Support January, DIRECTV Community Specialist

I signed up like 45 minutes ago

I'm a DirecTV Steam pay-as-you-go customer and was able to join Perks program. 

@DIRECTVhelp Very discriminatory! Rewarding loyal subscribers, but yet the grandfathered subscribers are outlaws!

@litzdog911 not me!

I am a direct stream customer (not internet) and I just signed up.

Same here.  No problem signing up.  Disappointing that being a two decade long satellite customer doesn't count for anything.

I am a grandfathered subscriber. Still a no-go for me.

Are any of you a grandfathered subscriber or a DirecTV Stream (Bring Your Own Device) subscriber?

"DIRECTV Stream (Bring Your Own Device) and DIRECTV employees are not eligible at this time."

Sure it does. Not a big thing anyway.

How am I am able to access the website? I am only able to see the main page.