New Member
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1 Message
Directv Stream pixelating
Don't know if anyone will see this but I'm a new Directv Stream customer coming from 20 years of Uverse. Bill was going up to nearly $300 with TV and internet and it was time to "cut the cord". On a 5 day trial with Directv Stream and my oldest smart tv, a Sony Bravia, about 8-10 years old, is pixelating on a few channels, but CBS the worst. Ordered a box and will see if that works. Doesn't pixelate on my other smart tv's withOUT a box. Wondering if it's my old smart tv or Sony? Thoughts?
detuch254
ACE - New Member
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5.2K Messages
2 years ago
It could definitely be your old smart TV struggling. What specific channels were pixelating in particular? How are the internet speeds in that room? You stated that your other devices weren’t doing this?
DIRECTV SATELLITE support: 1(800)531-5000
DIRECTV STREAM support: 1(888)429-4023
DIRECTV for BUSINESS support: 1(800)388-2505
DIRECTV DEALER/INSTALLER support ONLY: 1(800)323-1994
For common errors, hit that RED reset button!
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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bcbsncjlj
ACE - Expert
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6.4K Messages
2 years ago
Always use an external streaming device. Lot cheaper in the long run to replace a streaming device than a TV. Those Smart TV apps are notorious for being non-performers. External devices are more powerful and receive better support over time. TV manufactures are more interesting in selling TVs than maintaining hardware.
For DirecTV Satellite, call 1-800-531-5000.
For DirecTV Stream, call 1-888-429-4023.
Facebook: https://facebook.com/directv/
X: https://x.com/DIRECTVhelp
Instagram: https://instagram.com/directv/
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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