New Member
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3 Messages
Feature Requests
How do I make a DIRECTV Stream feature request? Is there a specific email address which should be used?
New Member
•
3 Messages
How do I make a DIRECTV Stream feature request? Is there a specific email address which should be used?
Accepted Solution
DIRECTVhelp
Community Support
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255.1K Messages
3 years ago
Hello, @CzarMark. We appreciate your comments!
We're always working to improve our services and give our customer the best possible experience, so we're here to take your suggestions into account and pass them along to our teams to review them and enhanced our DIRECTV STREAM services.
Thank you! Have a great day.
Melanny, DIRECTV Community Specialist
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Tiger593
ACE - New Member
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1.6K Messages
3 years ago
We are just customers just like you. So we cannot help you with this. But if you call customer service Phone # below and tell them of your request they can make a note of it. If I may ask what kind of feature do you want to request?
I AM NOT an employee of Directv I am a customer just like you. This is a public customer-to-customer forum.
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For Offical Directv Customer Service
Directv # 1-800-531-5000 Directv Streaming/Directv by Internet # 1-888-429-4023
Directv Official Website: www.directv.com
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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CzarMark
New Member
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3 Messages
3 years ago
I am fully aware that this is a Customer Forum. I am not looking to anyone on this forum to make my request. Most community forums are in place for community members to share information. I am hoping someone else in the DirecTV Stream community has experience in communicating Feature Requests to DirecTV and is willing to share how they went about it.
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litzdog911
ACE - Sage
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46.4K Messages
3 years ago
Post your request on their Facebook and Twitter.
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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Ludwick577
ACE - New Member
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3.5K Messages
3 years ago
OP never did say what the request was. I'm curious too since it seems to be secretive lol
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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CzarMark
New Member
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3 Messages
3 years ago
I just started using DirecTV stream last week. There are 3 features I would like to see implemented
1) User Profiles
2) Multiple streams at the same time on the same device (for example, the ability to watch 4 football games on 1 device - Fubo has this feature)
3) Automatic commercial skipping when programs are recorded (TiVo has this feature)
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Tiger593
ACE - New Member
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1.6K Messages
3 years ago
@CzarMark yes I agree with you those features would be nice and many have requested them as well. I would call customer service and do what @litzdog911 said and post them on Directv Stream's Facebook and Twitter pages.
I AM NOT an employee of Directv I am a customer just like you. This is a public customer-to-customer forum.
------------------------------------------------------------------------------------------------------------------------
For Offical Directv Customer Service
Directv # 1-800-531-5000 Directv Streaming/Directv by Internet # 1-888-429-4023
Directv Official Website: www.directv.com
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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mbreen909
5 Messages
4 months ago
How many times to we have to make a DirectTV feature request until it actually is fixed? The entire planet has requested the "Are you still there" option to turn it off. It needs to be fixed and is literally a simple request to add a switch in the app to turn this on and off. This has been requested for YEARS!!! Everyone is STILL waiting for this. Please help!!!!!
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