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New Member

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10 Messages

Wednesday, August 3rd, 2022 5:34 PM

Firefox browser

Wanted to use Firefox browser on a Windows computer BUT it is not listed!!!  What does DIRECTV STREAM have against Firefox???

New Member

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319 Messages

3 years ago

Even though it's not supported officially, I've been using Firefox for a long time w/o any issues (latest version 102.0). What are the issues you have @Jane_B?

This has nothing to do with something DIRECTV vs. Firefox. Companies do this all the time according to market trends as supporting a platform requires investment in terms of development and maintenance. 

According to some recent studies (check Chartr report when IE was shut down https://read.chartr.co/newsletters/2022/6/15/rip-internet-explorer-1) Firefox shares less than 5% of the internet browser market. The highest is Chrome followed by Safari. 

Hope this helps.

ACE - Expert

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1.2K Messages

3 years ago

It actually has to do with features in the browser vs features they require, and whether they properly test for the presence of the features or check the browser ID strings as a quick and dirty way of telling.  At one point in the past, FireFox didn't work for DirecTV Stream (back then, DirecTV Now).  At a later point, FireFox did work, but only if you spoofed the browser ID string to say it was Chrome.  Now (and for quite a while) it works without any trickery.  Last time I checked, Opera also worked.  I'd guess that Edge should also, but I believe there was an issue last time I tried it (a long time ago) - I don't know about the current state.

As noted, these others are officially not supported.  I'm not sure that "support" really means much, but at minimum if it stops working on Chrome or Safari, they'd probably try to find out why, while on the others they likely wouldn't.  However, as far as I can tell, they are using standard HTML5 features plus (probably some combination of) MSE, EME, and DASH, all of which are also standards and are supported by the major desktop browsers (Chrome, Safari, FireFox, Opera, and Edge).  So in theory (aside from perhaps missing codecs) it should run on all modern desktop browsers.

As @GTyz asked, did you actually try it and have a problem?

ACE - Expert

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22.9K Messages

3 years ago

@Jane_B 

Do you have an actual technical issue? Or are you just complaining you don't see the word "Firefox" in the list?


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