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Contributor

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4 Messages

Thursday, January 27th, 2022 4:18 AM

HGTV GO

All new episodes on my HGTV Go app are locked. Only happened today

Accepted Solution

ACE - Expert

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6.4K Messages

3 years ago

Guest you need to contact support and inquire.

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

Facebook: https://facebook.com/directv/

X: https://x.com/DIRECTVhelp

Instagram: https://instagram.com/directv/

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

 • 

6.4K Messages

3 years ago

All pr just from a particular show? Example?

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

Facebook: https://facebook.com/directv/

X: https://x.com/DIRECTVhelp

Instagram: https://instagram.com/directv/

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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4 Messages

3 years ago

House Hunters, House Hunters International, Forever Home. Everything under Recent Episodes

ACE - Expert

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6.4K Messages

3 years ago

I don't have a "Recent Episodes". Can you give me a season and episodes?

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

Facebook: https://facebook.com/directv/

X: https://x.com/DIRECTVhelp

Instagram: https://instagram.com/directv/

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

 • 

4 Messages

3 years ago

sorry says Just Added... Property Brothers Forever Home s6e12, Home Inspector s1e2, House Hunters s190e6 and4 

ACE - Expert

 • 

6.4K Messages

3 years ago

They all work fine for me. Loading fine. 

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

Facebook: https://facebook.com/directv/

X: https://x.com/DIRECTVhelp

Instagram: https://instagram.com/directv/

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Community Support

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255.1K Messages

3 years ago

Hi @patqt1, we are here to help.

We understand that you were able to get the new episodes of your favorite shows now unlocked.

Please let us know if something is missing.

Joan, DIRECTV Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

Contributor

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4 Messages

3 years ago

HGTV GO  under just added are all locked. I checked on my phone and they are not locked. I have Fire TV and DirectV stream and WIFI

Community Support

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255.1K Messages

3 years ago

Thanks for the details @patqt1.

 

The new episodes have already been updated on your phone app, and so they should be as well in soon on the other platforms. Please uninstall and install the app on those to get the latest update.

Please let us know how it goes, thank you!

Joan, DIRECTV Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

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