DirecTV or DirecTV Stream? Either way you just download the app from the Apple store, enter your credentials associated to the correct service, and then enjoy.
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Hi @Mparsons97, thank you for reaching us. We want to help you get signed in!
If you haven't yet, please follow these steps to access your DIRECTV STREAM app.
We hope this helps!
Sebastian, DIRECTV Community Specialist
Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.
*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
Which app did you download? Directv or Directv stream? And which do you have a subscription to? Satellite or stream?
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Well they are 2 different paid subscription services. Your credentials are not cross platform supported. You will need to subscribe and pay for the DirecTV Stream service to use it.
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Hi @Mparsons97, thanks for letting us know more details.
The DIRECTV STREAM app is only for users of the DIRECTV STREAM service. If you want to stream DIRECTV Satellite, you can use the DIRECTV app instead, which is only compatible with mobile devices, and from the website.
Sebastian, DIRECTV Community Specialist
Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.
*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
All you have to do is look at the Directv website there is a different area for their satellite service vs stream.
(edited)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
bcbsncjlj
ACE - Expert
•
6.3K Messages
3 years ago
DirecTV or DirecTV Stream? Either way you just download the app from the Apple store, enter your credentials associated to the correct service, and then enjoy.
For DirecTV Satellite, call 1-800-531-5000.
For DirecTV Stream, call 1-888-429-4023.
Facebook: https://facebook.com/directv/
X: https://x.com/DIRECTVhelp
Instagram: https://instagram.com/directv/
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Mparsons97
New Member
•
5 Messages
3 years ago
I am trying to log in to the DTV Streaming app and it isn’t recognizing my credentials
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DIRECTVhelp
Community Support
•
254.9K Messages
3 years ago
Hi @Mparsons97, thank you for reaching us. We want to help you get signed in!
If you haven't yet, please follow these steps to access your DIRECTV STREAM app.
We hope this helps!
Sebastian, DIRECTV Community Specialist
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0
Ludwick577
ACE - New Member
•
3.5K Messages
3 years ago
Which app did you download? Directv or Directv stream? And which do you have a subscription to? Satellite or stream?
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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0
Mparsons97
New Member
•
5 Messages
3 years ago
Apple TV only offers the Stream app and I have Satellite.
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bcbsncjlj
ACE - Expert
•
6.3K Messages
3 years ago
Well they are 2 different paid subscription services. Your credentials are not cross platform supported. You will need to subscribe and pay for the DirecTV Stream service to use it.
For DirecTV Satellite, call 1-800-531-5000.
For DirecTV Stream, call 1-888-429-4023.
Facebook: https://facebook.com/directv/
X: https://x.com/DIRECTVhelp
Instagram: https://instagram.com/directv/
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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0
Mparsons97
New Member
•
5 Messages
3 years ago
Fact or opinion?
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bcbsncjlj
ACE - Expert
•
6.3K Messages
3 years ago
Fact! DirecTV Stream is a different service then the DirecTV (satellite) service.
For DirecTV Satellite, call 1-800-531-5000.
For DirecTV Stream, call 1-888-429-4023.
Facebook: https://facebook.com/directv/
X: https://x.com/DIRECTVhelp
Instagram: https://instagram.com/directv/
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
DIRECTVhelp
Community Support
•
254.9K Messages
3 years ago
Hi @Mparsons97, thanks for letting us know more details.
The DIRECTV STREAM app is only for users of the DIRECTV STREAM service. If you want to stream DIRECTV Satellite, you can use the DIRECTV app instead, which is only compatible with mobile devices, and from the website.
Sebastian, DIRECTV Community Specialist
0
0
Ludwick577
ACE - New Member
•
3.5K Messages
3 years ago
All you have to do is look at the Directv website there is a different area for their satellite service vs stream.
(edited)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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