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Tutor

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23 Messages

Wednesday, December 22nd, 2021 6:11 PM

How do I see the guide beyond right now?

I don't see how I can advance the guide to see what's going to be shown, let's say, 3 hours from now. Is it really not possible!??!!?

ACE - Sage

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46.4K Messages

3 years ago

What streaming device are you using?

Tutor

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23 Messages

3 years ago

The iPhone app, as well as on my desktop computer using Chrome.

Tutor

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23 Messages

3 years ago

Wait, now I see it. It literally has not been there until today.

Tutor

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23 Messages

3 years ago

Wait again, I see the issue...I always filter by Movies and when I do that, I can't advance it.

ACE - Sage

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46.4K Messages

3 years ago

At the top far right of the guide display are two arrows, <    >.  Tap the right-facing arrow to move the guide ahead.  Tap the left-facing arrow to move the guide back. 

ACE - Sage

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46.4K Messages

3 years ago

That's right. Those Guide Filters state "Movies on Now", so it's just a snapshot of the Guide for the current time period. Same with the TV Shows, Sports, and Kids filters. 

Tutor

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23 Messages

3 years ago

Weak. It would be pretty easy to create this functionality.

Community Support

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255K Messages

3 years ago

Hey @litzdog911 thank you for sharing this information!

@chetwynd Also, thank you for your feedback. Let us know if you need further assistance with your service.

We're here to help!

Mauricio, DIRECTV Community Specialist

Community Support

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255K Messages

3 years ago

Hello, @chetwynd. We're happy to provide more details on your guide functionality. 

 

So that we can better assist, please clarify which service type you have for DIRECTV. Is is satellite or streaming service?

 

-Jordan, DIRECTV Community Specialist


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