New Member
•
7 Messages
I cannot watch anything on my TV. A red light blinks continuously on the control box. A blue light stays on.
I cannot watch anything on my TV. When I pressed the on button on the remote, a red light started blinking on the control box. A blue light stays on. Two blue lights on the front of the remote stay on. How can I fix this? Thank you in advance for any suggestions.
litzdog911
ACE - Sage
•
46.1K Messages
3 years ago
Remote control model number?
DVR/Receiver model number?
0
0
pompanovice
New Member
•
7 Messages
3 years ago
Thank you for responding to my request for help.
LG TV 65EF9500, I don't see a number on the LG remote.
Roku Express 4K+. I don't see a number on the Roku remote.
Denon AR Receiver AVR-X6400H.
Denon Remote RC-1219.
ATT TV (now Direct TV) control box kit C71, Item number 60075 P27U3D.
Thanks again.
0
0
litzdog911
ACE - Sage
•
46.1K Messages
3 years ago
OK. You don't have DirecTV Satellite. You have DirecTV Stream. I will move your post to the correct forum.
What "control box" has the blinking lights?
Is this an LG issue, or a DirecTV Stream issue?
0
0
pompanovice
New Member
•
7 Messages
3 years ago
The ATT TV / Direct TV control box has the red blinking light and the blue constant light.
The LG TV seems to be OK. I can use the LG remote to get to the internet and sign on to Netflix or Amazon Prime and watch a movie.
Thanks again for getting back to me.
0
0
Ludwick577
ACE - New Member
•
3.3K Messages
3 years ago
Are you using wifi on the Dtv stream box?
If you go here it runs a diagnostic (make sure u are logged in)
https://www.directv.com/support/stream/
(edited)
0
0
pompanovice
New Member
•
7 Messages
3 years ago
Hello Ludwick, Thanks for responding.
I used the link that you suggested and it returned the message:
"we don’t see your DIRECTV STREAM Device online."
Maybe that is related to the flashing red light that is on the control box along with the continuous blue light.
I am on HDMI 1 just as I am on my second TV in another room. The ATT TV Direct TV is working normally on the second TV. I don't have Roku on the second TV.
0
0
Ludwick577
ACE - New Member
•
3.3K Messages
3 years ago
I think their site is glitching right now b/c i got that don't see my device error as well. Is your Directv stream box hooked up via ethernet to your cable modem/router or are you using wifi? If u are using wifi try running an ethernet cable to it. I think the red light on the dtv stream box means an internet error.
If that doesn't work use the red button on the side of the box and do a reset. Hold it down for like 20 seconds.
(edited)
0
0
pompanovice
New Member
•
7 Messages
3 years ago
Yes, I verified an internet error. I had to sign on again after the internet was restored. Now I have a little blue circle that is spinning in the middle of the TV screen. It has been spinning for several minutes. I turned off the TV and Direct TV, and then turned them on. The little blue circle is still spinning again.
0
0
bcbsncjlj
ACE - Expert
•
6.2K Messages
3 years ago
No issues here. App and channels loading fine. May be a localized/regional issue.
0
0
Ludwick577
ACE - New Member
•
3.3K Messages
3 years ago
I know I've asked you this before but are you using wifi or ethernet? If wifi try and ethernet cable----if that doesn't fix the issue do a red button reset. Or maybe you are still having internet issues. Contact your ISP and find out.
(edited)
0
0
pompanovice
New Member
•
7 Messages
3 years ago
I am using wifi. I started to run an ethernet cable, but the wifi and the internet are working.
Then I did a re-install of ATT TV Direct Stream. That took forever because of all the Google setup that they asked me to do.
Then I did a re-install of Roku. Roku took forever because I did not understand the online instructions.
During final testing of Direct and Roku I thought that they had failed again but it turned that I just wore out the batteries. With fresh batteries in both remotes, I tried for a half hour to find any glitches, but everything works now.
Thank you again for your feedback.
0
Warnerblaster
New Member
•
1 Message
3 years ago
I’m having the exact same issue in Nashville
0
0
litzdog911
ACE - Sage
•
46.1K Messages
3 years ago
@Warnerblaster , did you the original poster's solution?
0
0
photoonegs
New Member
•
2 Messages
3 years ago
Red light continues to blink. I have pushed the red button on side of unit. Light goes off and then comes back on.
2
0