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12 Messages

Saturday, September 2nd, 2023

Last update

Since the last update when you swipe up to get to the recent channels and then go to scroll to the right through the channels it is reading that you are pushing up to close out the channels unless you go extremely slow this is the problem calls from the last update also if you pause the channel and then go back and hit play the channel is extremely choppy again this is from the last update or you don't get any pictures you just get sound only I've been with the service since day one I really do not want to switch providers if the problem is not updated again and fixed I will have no choice but to leave DirecTV streams again I do not wish to do this please fix your streaming app for the 4K Apple TV devices

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Community Support

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255.6K Messages

2 years ago

@Chiefsfan19. We are sorry you are having issues with the DIRECTV App on your 4K Apple TV. We'll send you a DM to further review what is affecting your experience. Natalia, DIRECTV Community Specialist


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