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New Member

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2 Messages

Thursday, July 7th, 2022 12:13 PM

Migration

How to begin migration without early termination fee 

ACE - Expert

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22.9K Messages

3 years ago

Don't cancel until after your service agreement ends.

DirecTV and DIRECTV STREAM are separate providers. There is no migration/waiver of ECF going from one to the other. You can even have both at the same time if you really want to.

New Member

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2 Messages

3 years ago

I was told that I can migrate without early termination fee 

ACE - Expert

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22.9K Messages

3 years ago

Sorry, you were told wrong. Other than AT&T still remaining majority ownership (70%) those two services have nothing to do with each other. There is no ECF waiver.

Community Support

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255K Messages

3 years ago

Thanks @Juniper  for your prompt and accurate response.

 

@Billydimp, we understand how important it is to have all the right answers. Early Termination Fees apply when we migrate from DIRECTV Satellite to DIRECTV STREAM.

Please reply to the DIRECTV Message (It's the chat icon next to the bell icon in the upper right corner of the Forums) and share with us if you have more questions about it. We'll be happy to clear them up. 

 
Johana, DIRECTV Community Specialist

ACE - New Member

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3.5K Messages

3 years ago

If you were told you could migrate without a fee---why don't you know how to do it?? lol Sems like both topics should have been had in the same conversation with Dtv. 

(edited)


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