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New Member

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11 Messages

Wednesday, February 16th, 2022 6:21 PM

Multiple Peacock APP Icons on display

After downloading the Peacock app I have two icons in my app display (streaming box). Have uninstalled and reinstalled but still no change. It's

annoying and tech support seems clueless. Any ideas?

New Member

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11 Messages

3 years ago

why would NBC/Peacock care they got bigger fish to fry.

ACE - Expert

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6.4K Messages

3 years ago

Well then just live with it. DirecTV Stream probably want even look at it. They have bigger fish to fry then this minor issue.

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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11 Messages

3 years ago

This is what I got from Directv stream tech team " I would like you to be informed that Peacock app no longer works on DIRECTV STREAM box due to some security reasons."

But it works fine for me...

(edited)

ACE - Expert

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6.4K Messages

3 years ago

Oh that's interesting!  Seems to be fine for me on other devices. I wonder what the security issue is?

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

Facebook: https://facebook.com/directv/

X: https://x.com/DIRECTVhelp

Instagram: https://instagram.com/directv/

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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11 Messages

3 years ago

No clue, but before I was notified of this I was instructed to check for any device updates (was none) as well as deleted and reinstall Peacock (same issue appeared). Then they told me just what I told you....

ACE - Expert

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6.4K Messages

3 years ago

Sounds more like a way out of the issue. Security issue but they still allow the app to be downloaded. They don't know.

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

Facebook: https://facebook.com/directv/

X: https://x.com/DIRECTVhelp

Instagram: https://instagram.com/directv/

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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86 Messages

3 years ago

I’ve had 2 on mine since I added it 

New Member

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11 Messages

3 years ago

I am glad I am not the only one. Have you tried to contact them to get it looked at?

ACE - Sage

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46.4K Messages

3 years ago

There's no accepted solution, other than to live with the duplicate Peacock App. 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - New Member

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3.5K Messages

3 years ago

I saw this issue before. Can't remember if it was on this forum or reddit. Gonna search both now....

Edit----Yep several threads on this forum and one on Reddit with the same issue. No resolution.

(edited)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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