Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

R

New Member

 • 

10 Messages

Fri, Aug 5, 2022 1:58 AM

NFL app on Directv stream box

Ok a few days ago on the NFL app on my directv stream box when I clicked on the NFL Network option in the app it was working fine.  I would pick Directv as a tv provider added my credentials and it worked. But now today when I add my directv credentials and try to watch NFL network this is what it tells me on the screen. (Your MVPD provider DTV cannot access NFLN on NFL. Can you help what can I do?

New Member

 • 

12 Messages

7 d前

I’m having the same issues on the fire stick

DIRECTVhelp

Community Support

 • 

16.1K Messages

7 d前

Hi @KuntryDawg87, thank you for bringing this to out attention.

 

Let's meet in a Direct Message to take a closer look at NFL subscription. Please check your DIRECTV message inbox (the chat icon next to the bell in the upper right corner of the Forums).

 

Thank you.

 

Norman, DIRECTV Community Specialist

New Member

 • 

12 Messages

7 d前

I don’t see the direct message inbox 

Ludwick577

New Member

 • 

1.9K Messages

7 d前

That's b/c you are using Directv as authentication---there isn't an option for Directv Stream for authentication b/c NFL network isn't offered yet. Directv Stream login info doesn't work for Directv Satellite login

(edited)

New Member

 • 

10 Messages

6 d前

Not true I have two accounts a direct stream account for the directv box streaming. Also have directv satellite choice package account credentials that I have used before on the nfl app it worked.  But now for some reason  it doesn’t work but it used to for many months before.   

(edited)

GTyz

New Member

 • 

118 Messages

6 d前

I have STREAM and Satellite accounts as well @roland456 - as @Ludwick577 says, DIRECTV STREAM is not on the providers' list. I tried with my Satellite account by selecting DIRECTV as a provider and indeed, I get the same message "Your MVPD provider DTV cannot access NFLN on NFL".

New Member

 • 

10 Messages

6 d前

Understood I know directv stream is not on the provider list but the satellite one is and it was working before they updated the nfl app.  So now the question is how do we get to work again with directv satellite credentials.  Directv do you have any input on this ? 

GTyz

New Member

 • 

118 Messages

6 d前

If this is an issue after they updated the NFL app then DTV needs to engage w NFL and sort this out/escalate. I tested on the web and it works with my DIRECTV Satellite credentials http://nflnetwork.com/ ... so this points to an issue with the NFL app itself.

New Member

 • 

10 Messages

6 d前

My iPhone,iPad and computer work as well with no issues. I’m might have to call Directv technical support and find what’s going on the nfl app on the android Directv stream box.  It’s weird.  

GTyz

New Member

 • 

118 Messages

6 d前

It's also FireTV according to @KuntryDawg87  - so this might not be specific to Osprey only.

Ludwick577

New Member

 • 

1.9K Messages

6 d前

Do you guys have the same login userid (email) and password for your stream and satellite accounts? 

New Member

 • 

10 Messages

6 d前

I don’t I have two different ones. So I have an update from directv technical support chat from last night.  Here is there findings  

(I've checked a new update here in our resources regarding DIRECTV Satellite Service.It shows that DIRECTV Satellite credentials will not work on Television, regardless of the application associated to it.DIRECTV Satellite App which is now called DIRECTV ON THE GO is innovating and is only viewable on mobile devices and tablet, same with it log in credentials used to other application like NFL, won't work.I believe what happen here is that the NFL App was forced update and since DIRECTV Satellite app also updating, that is why you are unable to access.) So basically they can’t do anything now that both parties are updated.  So now I can’t watch it on my Tv.  

detuch254

ACE - New Member

 • 

1.5K Messages

6 d前

NFL Network isn’t even offered with DIRECTV STREAM, perhaps that is why it is returning this error?

@roland456 do you have DIRECTV STREAM or DIRECTV satellite or Both? With DIRECTV STREAM only, you can’t access NFL, PERIOD. It is not offered with DTV STREAM at all. Only DIRECTV Satellite offers it. 

New Member

 • 

10 Messages

6 d前

Yes I have two different accounts.  Everybody knows nfl network is not on Directv stream only on satellite.  The only way I was able to watch it on tv was on the Directv stream box you can download the nfl app and input the Directv satellite credentials and that’s how it worked.  But read comments above and see why I can’t anymore.   If you don’t have a directv stream box then you wouldn’t  understand what I’m talking about. 

(edited)

New Member

 • 

12 Messages

5 d前

@roland456  appreciate the info. So what you saying is that I can only watch nfl network just on my iPad and phone? No more fire stick ?


NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.