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6 Messages

Saturday, May 7th, 2022 6:47 PM

No channel numbers or channel icons on fire stick

No channel numbers or channel icons on fire stick.

I have to restart the fire stick in order to see the channel icons or channel numbers in the DIRECTV streaming guide. I see others have asked this question and I understand that this is a DIRECTV streaming issue. Any idea on when it will be fixed? It’s incredibly annoying

ACE - Expert

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6.4K Messages

3 years ago

As has been reported, do not exit the app with the home button. Exit the app by selecting the back button till the app asks you to exit. Although I have not experienced this issue, the reported solution is to exit properly.

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

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Community Support

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255K Messages

3 years ago

Hello @Ppresident5150, thanks for taking the time to bring this to our attention.

Our specialist team is aware of this situation, and they are working to get it fixed as soon as possible.

We appreciate your patience, we'll be here for you if further assistance is needed.


John, DIRECTV Community Specialist

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